We value open communication and feedback from our patients as it helps us improve our services. However, it’s important to remember the responsibility that comes with sharing opinions, especially on social media platforms.

Be Mindful: Before posting about your experiences, consider the impact of your words. False or defamatory statements can harm the reputation of our dedicated healthcare professionals and the trust we’ve built in the community.

Legal Implications: Defamatory posts can have legal consequences. In the UK, the law protects individuals and businesses from false statements that can damage their reputation. As a medical practice, we have the right to take legal action if defamatory statements are made against us.

Seek Resolution: If you have concerns or are dissatisfied with any aspect of our service, we encourage you to speak to us directly. We are committed to resolving issues in a constructive and respectful manner.

Respect Privacy: Remember to respect the privacy of others. Sharing private health information about other patients or staff without consent is not only disrespectful but also a breach of confidentiality laws.

Positive Sharing: We welcome positive stories and experiences. Sharing these can uplift others and promote a sense of community.

Let’s work together to maintain a respectful and supportive environment, both offline and online. Your cooperation is greatly appreciated.

For further guidance or to discuss any concerns, please contact our practice manager or visit our website at www.fourelmsmedicalcentre.co.uk.